At the terminal, the term parceled goods gets quite a vast meaning: shipments contain anything and everything from show boxes and extremely expensive technology instruments to steel structures.
However, the nature of the goods to be handled may change quickly depending on the requirements of the exporting and importing projects of the marketplace. There are also occasional changes in the regulations and operating methods of the industry, so we can’t lay still – we revise our operations regularly and we consider and test new ways of doing things.
At the DSV terminal – as at many other work locations of Transval – Transval is also in charge of the supervision of work. This has been found to be the best option in extensive outsourcing projects in terms of productivity, well-being of staff and cost effectiveness.
An especially important guarantor of trustworthiness, in Jokinen’s view, is that the tens of terminal employees Transval employs nearby can assist during peak times if needed.
Jokinen says it goes without saying that staff is committed and contact people are available when needed.