Transval is part of security of supply. That is why we strive to ensure the continuity of our services even in exceptional situations, such as power cuts.
Our team of experts closely monitors communications with the authorities and energy companies. We are prepared to safeguard at least part of our services during power cuts. One of our main tasks is to ensure the safety of our staff during a power cut and to keep them productive after a power cut. For both of these objectives, we have made detailed plans for the properties we manage. At customer sites, we work with the customer to draw up the plans.
Transval has operations in the capital region and elsewhere in Finland, so local power cuts can also affect our operations. The impact varies depending on location and duration. So does the warning time before we receive information about the outages. In the case of planned power cuts, we receive information in advance; in the case of unplanned power cuts, the response time can be only minutes.
Our operations can also be affected by our customers' electricity supply and the flow of digital data. Most of the customer information we need to deliver our services is in digital format. Access to this information during power outages is crucial.
Current assessment of the impact of power cuts on our services
We assess the impact of power cuts on our services on a case-by-case basis, as and when we receive up-to-date information from energy companies.
If the outage is localized and of short duration (around 0-3 hours):
- The impact on operations will depend, among other things, on the area and time of day
- We are able to provide some of our services within the agreed time frame or with a delay of 1-2 working days
- We will inform customers affected by the outage
If there are power cuts in several areas at the same time, or if they are prolonged, we will assess the delays to our services on a case-by-case basis.