Recording telephone calls and messages
Suomen Transval Group Oy records phone calls and messages for the purpose of verifying their contents. Transval uses recordings only to ensure the rights and legal protection of customers and Transval itself. Recordings may also be used for in-house personnel training purposes in order to enhance customer service and quality. Transval does not use recordings for any other purposes and does not distribute them to parties outside Suomen Transval Group or the owner of the company, Posti Group Oyj, unless required by law.